Protecting the personal information that we handle is important to our company, our leadership, and all employees within our organization. We actively take steps to ensure that your personal information is safe and secure, including implementing policies and procedures to comply with applicable Canadian privacy laws and regulations. This Privacy Policy (“Policy”) is intended to provide transparency about how we manage your personal information.
This Policy applies to all personal information collected by or on behalf of Rogers Communications Inc and Rogers Media (collectively “Rogers”) during the application, selection process, and production process of a television show or series, web show, movie, or theatrical production (the “Program”) that is produced by Rogers. Throughout this Policy, we refer to Rogers as “we”, “us” or “our”.
We may update this Policy or other privacy-related documents from time-to-time.
When you apply to participate in the Program you provide your consent to the collection, use, and disclosure of your personal information as outlined in this Policy.
We ensure transparency so you understand the reason for the collection, use, or disclosure of your personal information.
We may also collect, use, or disclose personal information without your knowledge or consent where it is required or permitted by law.
For information on withdrawing your consent, see “Withdrawing consent” below.
Personal information is any information that identifies you or can be reasonably used to identify you. The type of personal information we collect varies based on the Program that you are applying to. This can include:
Personal Information is collected by us when you provide it to us, such as when you submit an application for participation in the production, send a question or comment to us, when you meet with us in person, or when you consent to us reviewing your personal information found online.
Information related to the use cookies and other similar technology on websites or apps offered by Rogers is covered by the Rogers Digital Privacy Policy.
We limit the information we collect to what is reasonable and relevant to the purposes described in this Policy. We use your personal information to administer the Program, including the selection and production of the Program, and to communicate with you.
We will share your personal information with our service providers and carefully chosen third parties, such as those providing product or services to us for the production of the Program, or where required or permitted by applicable law.
We will not sell your personal information to any organization or person, unless we sell or transfer any part of our business.
Your personal information may be stored or processed in or outside Canada. No matter where this happens, the information will be protected with appropriate security safeguards and standards that adhere to applicable Canadian privacy laws. Information that is stored or processed outside Canada, may also be subject to the laws of the jurisdiction where it is held.
Rogers has put in place appropriate security and safeguard procedures designed to ensure your personal information remains safe. We regularly review and audit our security measures and procedures to ensure that they remain effective and are consistent with industry best practices. Rogers’ Chief Privacy Officer and delegates ensure that Rogers takes responsibility for the personal information in its possession and control. This commitment includes ensuring (through robust contractual arrangements) comparable security and safeguard procedures are applied to any third party handling such information.
Rogers will only retain your personal information for as long as it is necessary to fulfill the purpose for which it was collected or for sufficient time to allow you access to the information if it was used by us to make a decision about you. The length of time we retain your information will vary depending upon the information and why it was collected. Information that is no longer required to be retained by us will be destroyed or de-identified.
Access requests: If you wish to access your personal information, you must make a request in writing. To respond, we require sufficient details to understand your specific request, including a full description of the information you wish to access and the period relevant to the request. Before providing you with any information we will verify your identity and confirm that we understand your request. If there is a fee to provide any of the information requested, we will notify you in advance. Once we have confirmed the details of your requests and validated your identity, we will respond within the prescribed timeframes set out in applicable Canadian privacy law. You can make your access request in writing using the information provided under “Addressing Your Privacy Questions, Requests and Concerns” below.
Correction requests: We make reasonable efforts to keep your information accurate and up-to-date. If you find any errors in our information about you, let us know right away and we will make appropriate corrections. If we don't agree with your requested change, we will note your request. You can make your correction requests in writing using the information provided under “Addressing Your Privacy Questions, Requests and Concerns” below.
Withdrawing consent: You have the right to withdraw your consent, subject to legal or contractual restrictions and with reasonable notice. If you decide to withdraw your consent it can, however, limit your ability to participate in the Program. You can request to withdraw your consent using the information provided under “Addressing Your Privacy Questions, Requests and Concerns” below.
If you have any requests, questions or concerns about this Policy or our privacy practices, let us know. You can contact us as follows:
Rogers Communications Chief Privacy Officer 333 Bloor St. E. Toronto, ON, M4W 1G9
or:
If you have privacy concerns that are not addressed to your satisfaction by Rogers, you may contact the Office of the Privacy Commissioner of Canada.
Website: www.priv.gc.ca
By Phone: 1 800 282 1376 or 819 994 5444
By TTY: 819 994 6591
Effective Date: September 18, 2025.